Charter Fitness of Mundelein, IL in Mundelein, Illinois

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• Kara Sage

  Posted Jan, 11 2020

  Decent facility. AWFUL costumer service. The staff is some what friendly, however anytime there's any issues/concerns or questions they made you wish you never said anything. It is obvious that there aren't many people that actually care about their costumers. I did training sessions and loved my trainer, she is absolutely wonderful. It's a shame that they suck so much. They made an incorrect $500 charge on my account and I've called 4 times to get it resolved and they act annoyed. EXCUSE ME I should be the annoyed one but I'm pleasent everytime and hey make me feel like an ass for even bothering them to do their job.

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